Privacy policy
Privacy Policy
Last updated: September 4, 2026
This policy explains how Liveniq collects, uses, and shares personal information when you visit, use, or make a purchase from our store.
Information We Collect
- Contact details such as your name, email address, phone number, billing address, and shipping address.
- Order details such as products purchased, payment status, delivery details, and transaction history.
- Account and customer-service communications you send to us.
- Device and usage information such as browser type, IP address, network connection, and how you interact with the store.
- Cookie and similar technology data used to operate, secure, and improve the store.
How We Use Information
- Process payments, fulfill orders, arrange delivery, and provide order updates.
- Respond to questions, returns, refund requests, and customer-service needs.
- Operate, maintain, personalize, and improve the store.
- Detect, investigate, and prevent fraud, abuse, and security threats.
- Meet legal, tax, accounting, and regulatory obligations.
- Send marketing communications where permitted and according to your preferences.
How Information Is Shared
- With Shopify, which hosts and operates our online store.
- With payment processors, fulfillment partners, suppliers, shipping carriers, analytics providers, and other service providers needed to run the store and fulfill orders.
- With professional advisers or authorities where required by law or necessary to protect rights, safety, and security.
- We do not sell personal information for money.
Cookies
- Cookies help the store function, remember preferences, understand usage, and support security and marketing.
- You can control cookies through your browser and available consent settings, although disabling some cookies may affect store functionality.
Data Retention and Security
- We retain information only as long as reasonably necessary for the purposes described here and to meet legal obligations.
- We use reasonable safeguards, but no internet transmission or storage system is completely secure.
Your Privacy Rights
- Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of your personal information.
- You may also have the right to object to certain processing or withdraw consent where processing relies on consent.
- To submit a request, email gooxuanyu1998@gmail.com.
- We may need to verify your identity before completing a request.
International Processing
- Your information may be processed in countries other than where you live by Shopify and our service providers.
- Where required, appropriate legal safeguards are used for international transfers.
Children
- Our store is not intended for children, and we do not knowingly collect personal information from children contrary to applicable law.
Policy Updates
- We may update this policy to reflect operational, legal, or regulatory changes.
- The revised version and updated date will be posted on this page.
Contact
- Email: gooxuanyu1998@gmail.com
